Putting People First

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About Us
 
The aim of Platinum Plus Healthcare is to provide a high quality health and social care service aimed at promoting and maintaining independence, dignity and happiness through evidence based care strategies. We adopt a joined up approach to health and social care management, working closely with the wider multi-disciplinary team to ensure each person is cared for based on their individual circumstances, needs and wants.
 

News!

 

HSBC Start Up Stars

August 2010

In May this year we were nominated for a national award for new businesses. We are pleased to announce that we have been chosen as one of 60 national finalists and one of 12 regional finalists. In September the the judging panel will announce each of the 10 regional winners from around the UK who will go forward to the national finals in London in October. We are very proud of our acheivements over the past 2 years and hope that this will help to raise the profile of community care and show that quality can be at the heart of a service. Thanks to everyone for all their support!

 

 

We've Moved!

July 2010

We are now working from our new offices at Lymington Road in Torquay. We wlcome anyone to drop in and have a chat and a drink with us. While we aim to have the office manned between 0800 and 1700 each day, this is not always possible as all staff who work in the office also undertake full care duties. If anyone would like to ring ahead and make an appointment to meet with us though we will be able to organise a suitable time to meet. We are more conveniently located and easier to access than our previous office. It is also a much nicer space to come and sit down and have a chat with our friendly team. As well as being a base for our community health and social care services (domiciliary & nusring care), it also serves as a clinic space where a range of complmemntary healthcare practitioners can work from. We look forward to welcoming people into our new home!

22 April 2010

Our new offices are starting to take shape! We have done everything we can to make the space as energy efficient as possible to try to reduce our carbon footprint as an organisation. As we produce a lot of carbon by the amount of driving we have to undertake in order to access the community setting, we feel it is important to limit our environmental impact wherever possible. Now that all the major structural and building works are complete, we will be starting to make the space functional and pleasing to be in. Who hope to be in a position to receive guests over the next 6 weeks.

22 February 2010

As from 19th March 2010, we will no longer be based out of the South West Inovation Centre at Vantage Point. We will be moving to new premises in Lymingotn Road, Torquay (Please take note of our new address at the bottom of this page). We hope that this will make it easier for people to pop in and see us as it is a more accessible location. Although some of our contact details will change in the next few weeks, due to refurbishment of the offices we will not be in a shape to receive visitors for a few months. Watch this space for further details.

 

 

CQC

14 June 2010

The Care Quality Commission requires that all existing services re-register in accordance with the Health and Social Care Act 2008. We have completed our application for this process and submitted it today! This process will not affcet the delivery of our service in the immediate future and all activities will continue as they presently do. We hope to hear from the CQC over the next couple of months and will keep you updated on our progress. 

09 March 2009

We have recently received our first CQC inspection. Our star rating is 2 stars (out of a maximum of 3) which is the best that can be acheived in the first inspection. This inspection provides a detailed report of what we do well and how we can improve in the future. We aim to continually improve our service for the benefit of clients, staff and those organisations with whom we work to provide the best service we can. Please see the inspection reports here:

Domiciliary Care

Nursing Care

Update - March 2010: We have now received our first annual service review with a glowing report. We aim to continue to improve the service we offer and would like to thank all those who support us to maintain a good service.

 


If you have any queries about our services, please feel free to contact us in the following ways or through the enquiry form on our contacts page, we are always happy to talk to you.

 

Platinum Plus Healthcare Ltd.
147 Lymington Road
Torquay
Devon
TQ1 4BE
 
01803 500 104 
07830 292 701
 
 
If you need to check the registration of our service for any reasons, please be advised of the registered provider numbers when contacting CQC. These are as follows:
 
Domiciliary Care Agency 72773
Nursing Agency 73084